By visiting, shopping, and/or booking an appointment through this website you accept the following terms and conditions with Karen Bell / IntuitiveKB.com. Please read them carefully.

The services provided on this site are for entertainment purposes only and no guarantees are implied or stated. Clients must be 18 years or older to book, receive and/or purchase a session, product or service. Sessions are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained medical doctor about any health concerns. ALL sessions, products, and services content are subject to the client’s interpretation.

Appointment Policies

All appointments are listed as EASTERN TIME on the online booking system. KB phones clients in the US or Canada at the phone number or Skype ID that was given at the time of booking. SKYPE ONLY for clients outside the US/Canada. . It is the client’s responsibility to be available at the time of the appointment and to ensure that the contact information listed in the account is correct.

To schedule a reading, please visit the Book Your Appointment page to pre-pay and reserve your appointment time using the online booking system. Appointments will not be held without full payment.  Upon scheduling, you will receive a confirmation email.  Clients who miss appointments and/or are greater than 15 minutes late will forfeit their appointments and are charged the full fee for the service. Please see the change and cancellation policy below.

Changing an Appointment:

To change an existing appointment, please send an email to readings@intuitivekb.com. Appointments can be re-scheduled up to 72 business hours prior to the scheduled appointment time.  A session can be re-booked to a new date within 2 months of the first reservation providing you adhere to the 72 business hour change policy.  A session may not be rescheduled more than two times.

Cancelling an Appointment:

To cancel an existing appointment, please send an email to readings@intuitivekb.com. Appointments can be cancelled up to 72 business hours prior to the scheduled appointment time. You will be refunded the session fee minus $50 as long as you adhered to the 72 business-hour cancellation policy. If you canceled outside of our guidelines, you will forfeit the entire session fee.

NO REFUNDS will be granted for missed appointments or for appointments cancelled within 72 business hours of the scheduled time.  NO EXCEPTIONS WILL BE MADE. Please do not book and pay for an appointment if you do not intend to keep it.

Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want to book a reading.

Refund Policy for Readings

We want you to be uplifted, inspired, and satisfied with your reading with KB.  If you are not satisfied with your reading, please let us know within 24 hours of the time of the reading and we will return your money to you within the next 7 days.  We do not offer refunds on readings after 24 hours have passed, no exceptions.

Please note that the information given during a reading is NOT ALWAYS WHAT YOU WANT TO HEAR.  Nor can KB guarantee that any specific spirit will communicate with you during a mediumship session.  THESE ARE NOT REASONS TO REQUEST A REFUND as a reading will always provide you with the information you need to hear most.

On the rare occasion that Spirit does not open to communicate, KB reserves the right to end the session at any time at no cost to you.  You will receive a full refund for your session.

We reserve the right NOT to offer appointments to certain individuals. In this situation will a full refund be returned to the purchaser.

Refund Policy for Products

We want you to be happy with any purchases made on IntuitiveKB.com.  If you are not happy with your purchase, please let us know within 7 days of the date of the transaction and we will return your money to you.  We cannot offer refunds after 7 days or on purchases made through links or recommendations that are not affiliated with IntuitiveKB.com.

If you are having difficulty with a download, please contact us for assistance and we will be happy to help you determine the cause of the problem.

Privacy Policy

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. The information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example, to add you to one of our mailing lists.

Cookie and tracking technology may be used, depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

If you have any questions, concerns, or comments about our privacy policy, please contact us.

Legal Policies

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by Canadian and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by Canadian and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by Canadian and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.